Shopper Community
Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more than 4.5 billion customer chats, and shopped from more than 80,000 store locations — saving the day (and dinner!) for millions of families. And, since Instacart is now available to…...
Aug 25, 2023
Shopper Community
Distributing Health & Safety Kits for Shoppers
As we’ve shared with you over the past few weeks, we’re working closely with the Centers for Disease Control (CDC), state and local health officials, and a panel of medical and academic experts to ensure…...
Apr 3, 2020
Shopper Community
Shopper Health & Safety Update
Communities across North America are facing challenges brought by this uncertain time, and we’re immensely grateful for all that you do to support families and people in need by delivering their groceries and everyday goods.…...
Mar 27, 2020
Shopper Community
A Thank You from Apoorva Mehta, Instacart CEO
To our valued shopper community,I want to share my heartfelt gratitude to all of you for the hard work that you’re doing to support communities throughout North America during this uncertain time. The last few…...
Mar 24, 2020
Shopper Community
New Updates and Support for the Shopper Community
The last few weeks have been some of the busiest in Instacart’s history, and we’re immensely grateful to the shopper community for stepping up as household heroes during this time. Our teams have been working…...
Mar 17, 2020
Shopper Community
Introducing New Guidelines and Policies to Support the Health & Safety of the Shopper Community
Over the last few weeks, consumers have relied on Instacart as an essential service provider to get the groceries, household goods and personal healthcare items they need. As consumer demand has increased, the Instacart shopper…...
Mar 10, 2020
Shopper Community
A New Way to Pay: Introducing Instacart Mobile Checkout
Instacart shoppers are constantly on the go, bringing much-needed food and household essentials to people who need a little extra time back in their day. We want to build products that make the shopper experience…...
Mar 6, 2020
Shopper Community
Connecting with the New York Shopper Community
This past year, we launched our community affairs program with a goal of building community among shoppers across North America. A key part of this program is holding events to engage with the shopper community…...
Mar 4, 2020
Shopper Community
Introducing Shop Talk, the New Online Community, and More Resources for Shoppers
In 2020, we want to be clear in our commitment: to build the best experience possible for shoppers, with shoppers. This includes rolling out new features and programs to ensure the shopper’s voice continues to…...
Feb 19, 2020
Shopper Community
On-Demand Everywhere: More Flexibility for all Shoppers
Over the past year, we’ve been piloting On-Demand, a new, more flexible way to shop. Shoppers consistently tell us that flexibility is the number one reason that draws you to shopping with Instacart. As shoppers,…...
Feb 3, 2020