Shopper Community
Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more than 4.5 billion customer chats, and shopped from more than 80,000 store locations — saving the day (and dinner!) for millions of families. And, since Instacart is now available to…...
Aug 25, 2023
Shopper Community
Introducing On-Demand: A New, More Flexible Way To Shop
Since launching Instacart in 2012, we’ve had one goal — make grocery delivery convenient, affordable, and accessible to everyone. Nearly seven years later, Instacart is available to more than 80% of U.S. households across all 50 states.…...
Apr 11, 2019
Shopper Community
With Instant Cashout, Every Day is Payday
Instacart shoppers complete thousands of orders every day, delivering fresh groceries and household essentials to people who need a little extra time back in their schedules. At Instacart, we’re dedicated to creating features and opportunities…...
Mar 27, 2019
Shopper Community
State of Pay Update: Turning Feedback Into Action
Over the last few weeks, we’ve been committed to listening to the shopper community and enlisting your feedback. Today, we’re taking steps to create a better, more fulfilling experience for every shopper, beginning with several…...
Feb 19, 2019
Shopper Community
State of Pay Update
Yesterday we made several significant updates as it relates to shopper earnings. Today, we sent the following email to all full service shoppers with detailed information on each new element of shopper earnings.Over the coming…...
Feb 8, 2019
Shopper Community
State of Pay — Doing Right By Our Shoppers
To Our Shopper Community:Every day, millions of people entrust Instacart to help get the food they need to feed their families and get back valuable time to spend with their loved ones. By delivering to…...
Feb 7, 2019
Shopper Community
Putting Quality First: A New Shopper Campaign to Deliver Exceptional Customer Service
For millions of homes across North America, Instacart is a source of food and comfort — it’s more than just a marketplace, it’s a helpful hand and gives time back to our valued customers. As an extension…...
Jan 24, 2019
Shopper Community
Our Continued Commitment to Shoppers: Introducing Five Key Focus Areas for 2019
Every day, millions of people rely on Instacart to help get the food they need to feed their families and get back valuable time to spend with their loved ones. What started as an idea…...
Jan 15, 2019
Shopper Community
Update to Our Partnership with Whole Foods Market
To Our Shopper Community:Six years ago, Instacart began offering a completely new way to order groceries online. The hallmark of our service was unique among grocery delivery offerings — combining technology with the human touch. Our customers…...
Dec 13, 2018