Are you a Senior?
Instacart offers a special Senior Support Service for customers over age 60. We have a dedicated team of agents who specialize in setting up accounts and placing orders for customers who may need
Hi! How can we help?
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How Instacart works
You’re busy, so every minute counts. Let us connect you with Shoppers in your area to shop and deliver items from your favorite stores in as fast as an hour. It’s just that easy.Check out this
Instacart Express benefits
You don’t need a membership to shop with Instacart. However, Instacart Express is a membership option for customers who want to save more and get other exclusive benefits. For a flat annual cost or a
Tracking your order and delivery
It’s easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. For best results, download the latest version of the Instacart
Coupons and promotions
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Problem with your order
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All Topics
How Instacart Works
What we do, areas and stores we serve, communicating with us
Instacart Express
Perks, pricing, and managing your membership
Instacart Gift Cards
Buying, activating, and paying with Instacart Gift Cards
Placing Orders
Placing an order, sharing a cart, reporting incorrect information
Order in Progress
Tracking your order, approving changes, chatting with your shopper
Delivery
Receiving your items, reporting a problem, unknown charges
Pricing, Discounts, & Fees
Item pricing, coupon, promotions, referrals, taxes and fees
How to use EBT SNAP
Using your EBT card and shopping for eligible items
Profile and Account Settings
Personal settings, notifications, login issues
Instacart Sweepstakes Rules
View our monthly Sweepstakes
Terms of Promos, Credits, & Gift Cards
Terms and conditions for offers, promotions, credits, and discounts
Are you a Senior?
Contact our dedicated Senior Support Service if you need help getting started or with an existing order.
Daily: 8am - 11pm ET
