Are you a Senior?
Instacart offers a special Senior Support Service for customers over age 60. We have a dedicated team of agents who specialize in setting up accounts and placing orders for customers who may need
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How Instacart works
You’re busy, so every minute counts. Let us connect you with Shoppers in your area to shop and deliver items from your favorite stores in as fast as an hour. It’s just that easy.Check out this
Instacart+ benefits
You don’t need a membership to shop with Instacart. However, Instacart+, previously known as Instacart Express, is a membership option for customers who want to save more and get other exclusive
Tracking your order and delivery
It’s easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. For best results, download the latest version of the Instacart
Coupons and promotions
Coupons Coupons and in-store discounts are sometimes available on Instacart. The coupons you see on Instacart are manufacturer’s coupons. Click or tap on the coupon box below an item to apply it to
Problem with your order
Did you receive a delivery you’re not completely satisfied with? Usually, we can make things right quickly when you report a problem through the Instacart app or website. You have up to 7 days to
All Topics
How Instacart Works
What we do, areas and stores we serve, communicating with us
Instacart+
Perks, pricing, and managing your membership
Payments and Gift Cards
Paying with the Instacart Mastercard®, Gift Cards, and more.
Placing Orders
Placing an order, sharing a cart, reporting incorrect information
Order in Progress
Tracking your order, approving changes, chatting with your shopper
Delivery
Receiving your items, reporting a problem, unknown charges
Pricing, Discounts, & Fees
Item pricing, coupon, promotions, referrals, taxes and fees
How to use EBT SNAP
Using your EBT card and shopping for eligible items
Profile and Account Settings
Personal settings, notifications, login issues
Instacart Sweepstakes Rules
View our monthly Sweepstakes
Terms of Promos, Credits, & Gift Cards
Terms and conditions for offers, promotions, credits, and discounts
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Are you a Senior?
Contact our dedicated Senior Support Service if you need help getting started or with an existing order.
Daily: 8am - 11pm ET
