Shopper Community
Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more than 4.5 billion customer chats, and shopped from more than 80,000 store locations — saving the day (and dinner!) for millions of families. And, since Instacart is now available to…...
Aug 25, 2023
Shopper Community
Bringing Home the Grocery Store More Efficiently with Order Ahead
Retailers are beloved by customers for a variety of reasons, whether it’s the high-quality food they stock, the great prices they offer, or the specialty items that customers can’t get anywhere else. One of our…...
Dec 5, 2019
Shopper Community
Introducing a More Flexible On-Demand Experience
Each time we survey shoppers, we hear again and again that the flexibility of Instacart is what draws you to the service. Whether it’s shopping a quick batch after dropping the kids off at school,…...
Oct 8, 2019
Shopper Community
10 Items or Less: Finding Independence
The Instacart shopper community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this community’s…...
Oct 7, 2019
Shopper Community
Enhancing the Ratings Experience with Shopper Feedback
Instacart shoppers provide a valuable service to customers, bringing them the nourishment they need for breakfast, lunch, dinner, and the little moments in-between. As the Instacart community grows, we continue to hear that quality is…...
Oct 3, 2019
Shopper Community
Learn More with Carrot Academy
As we’ve rolled out resources to improve quality throughout this year, we’re looking for more ways to help shoppers who strive to get better with every order. From the moment they place their order to…...
Sep 17, 2019
Shopper Community
10 Items or Less: Moving Up in the Company and Down on the Scale
The Instacart shopper community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this community’s…...
Sep 3, 2019
Shopper Community
Introducing New Shopper Perks For A More Holistic Shopper Experience
In the last year, the shopper community has nearly tripled from 50,000 to over 130,000 active shoppers. Every day, shoppers are choosing Instacart as a flexible way to increase their income and earn on their…...
Aug 21, 2019
Shopper Community
Quality First: Understand Your Rating
As the Instacart shopper community grows, we continue to look for ways to make shopping with and ordering from Instacart the best possible experience. We’ve consistently seen that many shoppers are highly motivated to deliver…...
Aug 5, 2019
Shopper Community
Making Shopping More Efficient with Quick Scan
Instacart shoppers are in-store experts, with a deep understanding of the ins and outs of the stores where they shop. Shoppers know the best way to navigate the grocery store, where to find hard-to-locate items,…...
Aug 1, 2019