Our Commitment to Shoppers: A Community Built on Best Intent

Shopper Community

Our Commitment to Shoppers: A Community Built on Best Intent

We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about…...

May 24, 2022
Read time: 4min
Improving Your Post Batch Experience

Shopper Community

Improving Your Post Batch Experience

Your experience on the platform is important to us — it helps us ensure we build a fair, considerate and compassionate community. You can now let us know how each batch went using the post…...

May 24, 2022
Read time: 1min
Changing How Ratings Work 

Shopper Community

Changing How Ratings Work 

You’ve told us that the current ratings system needs changes, that it’s frustrating when a few bad ratings affect your access to batches. That's why we’re changing how ratings work to make it more fair…...

May 24, 2022
Read time: 1min
Giving You Greater Access to Information

Shopper Community

Giving You Greater Access to Information

As part of our commitment to create a community built on best intent, we're giving you greater access to information so you can make more informed decisions for your shopping experience.     Your stats…...

May 24, 2022
Read time: 1min
10 Items or Less: Keeping Busy After Retirement

Shopper Community

10 Items or Less: Keeping Busy After Retirement

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...

May 2, 2022
Read time: 2min
Our Commitment to Shoppers: Ingredients to Earn on Your Terms

Shopper Community

Our Commitment to Shoppers: Ingredients to Earn on Your Terms

We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about…...

Apr 5, 2022
Read time: 3min
Tip Protection for Zeroed Out Tips

Shopper Community

Tip Protection for Zeroed Out Tips

We’ve heard from you that it can be frustrating as well as anxiety provoking that a customer can remove their entire tip after a delivery. As part of our new commitment of Ingredients to earn…...

Apr 5, 2022
Read time: 2min
Cash Out Full Batch Earnings After Two Hours

Shopper Community

Cash Out Full Batch Earnings After Two Hours

We know that you shop on the Instacart app to earn money quickly. That’s why as part of our new commitment of Ingredients to earn on your terms, we have changed the time customers have…...

Apr 5, 2022
Read time: 2min
Encouraging Higher Tips

Shopper Community

Encouraging Higher Tips

As part of our new commitment to giving shoppers Ingredients to earn your terms, we are making improvements to the customer app to encourage higher tips for shoppers. We know you put a lot of…...

Apr 5, 2022
Read time: 2min
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