Shopper Community
Shopper Community
Our Commitment to Shoppers: A Community Built on Best Intent
We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about a community built on best intent. We believe best intent goes both ways. We act with consideration and compassion for the Instacart community and ask that shoppers and customers assume…...
May 24, 2022
Shopper Community
Our Commitment to Shoppers: A Community Built on Best Intent
We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about…...
May 24, 2022
Shopper Community
Improving Your Post Batch Experience
Your experience on the platform is important to us — it helps us ensure we build a fair, considerate and compassionate community. You can now let us know how each batch went using the post…...
May 24, 2022
Shopper Community
Changing How Ratings Work
You’ve told us that the current ratings system needs changes, that it’s frustrating when a few bad ratings affect your access to batches. That's why we’re changing how ratings work to make it more fair…...
May 24, 2022
Shopper Community
Giving You Greater Access to Information
As part of our commitment to create a community built on best intent, we're giving you greater access to information so you can make more informed decisions for your shopping experience. Your stats…...
May 24, 2022
Shopper Community
10 Items or Less: Keeping Busy After Retirement
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...
May 2, 2022
Shopper Community
Our Commitment to Shoppers: Ingredients to Earn on Your Terms
We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about…...
Apr 5, 2022
Shopper Community
Tip Protection for Zeroed Out Tips
We’ve heard from you that it can be frustrating as well as anxiety provoking that a customer can remove their entire tip after a delivery. As part of our new commitment of Ingredients to earn…...
Apr 5, 2022
Shopper Community
Cash Out Full Batch Earnings After Two Hours
We know that you shop on the Instacart app to earn money quickly. That’s why as part of our new commitment of Ingredients to earn on your terms, we have changed the time customers have…...
Apr 5, 2022
Shopper Community
Encouraging Higher Tips
As part of our new commitment to giving shoppers Ingredients to earn your terms, we are making improvements to the customer app to encourage higher tips for shoppers. We know you put a lot of…...
Apr 5, 2022