Shopper Community
Shopper Community
Expanding Access to Batches
Earlier this year, we shared an update on our commitment to providing a fair and reliable experience for all Instacart shoppers. Now, we want to share the progress we’ve made since then and how we’re continuing to expand access to batches on the platform. What we’ve learned Over the past few months, we gathered valuable shopper feedback through focused listening tours and a broader survey…...
Read more
Shopper Community
Expanding Access to Batches
Earlier this year, we shared an update on our commitment to providing a fair and reliable experience for all Instacart shoppers. Now, we want to share the progress we’ve made since then and how we’re…...
Shopper Community
10 Items or Less: Shopping With Care
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...
Shopper Community
Shop & Test with the Shopper Beta App
We’re always working to create the best possible shopper experience. Whether we’re building a brand new feature or improving upon the core functionality of the Shopper app, our goal is to deliver an engaging, reliable…...
Shopper Community
10 Items or Less: The Joys of Meeting New People Every Day
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...
Company Updates
Beyond the Cart: A Year of Essential Stories
To our shopper community, As we reflect on the past year, I want to express my gratitude for the essential role you’ve played during such an important time. The Instacart shopper community has been a…...
Shopper Community
Get Help on Taxes with TurboTax
With tax season in full swing, we want to ensure the shopper community has access to the resources you may need to file your taxes. Today, we are announcing a new partnership with TurboTax, offering…...
Shopper Community
Delivering for California Shoppers: The Impact of Proposition 22
Last November, 59 percent of Californians voted to support Proposition 22, ushering in new offerings and protections for app-based workers. The passing of Proposition 22 unlocked a better, more progressive solution for all Californians that…...
Shopper Community
An Update on the Vaccine Support Stipend for Shoppers
As more than 500,000 Instacart shoppers have supported their communities throughout the COVID-19 pandemic, we’ve made the health and safety of the entire shopper community our top priority. At the onset of the pandemic last…...
Shopper Community
Providing a Fair & Reliable Experience for Shoppers
We’re always seeking to make the shopper experience the best it can be. We’ve heard from shoppers time and again that flexibility continues to be what draws you to the Instacart platform — in fact,…...