Shopper Community

Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more than 4.5 billion customer chats, and shopped from more than 80,000 store locations — saving the day (and dinner!) for millions of families. And, since Instacart is now available to…...
Aug 25, 2023
Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more…...
Aug 25, 2023
Shopper Community
New features to make your experience seamless
Kurra - 526 deliveries Today we’re announcing a number of new features designed to make shoppers’ experience using the app even more seamless. From signing in to delivery, we want to simplify every step of…...
Aug 22, 2023
Shopper Community
Improving Shoppers’ Experience from Login to Delivery
Today, we’re excited to introduce a suite of new features for Instacart shoppers that will simplify your experience – from logging into the app to delivery – making shopping and delivering as seamless and secure…...
Aug 22, 2023
Shopper Community
Creating New Ways to Earn
As Instacart has grown over the years, we’ve expanded from serving just a few stores to more than 1,200 national, regional, and local retail banners across North America. Along the way, we’ve also created new…...
Jul 20, 2023
Shopper Community
10 Items or Less: What I Earn Is Up to Me
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...
Jun 30, 2023
Shopper Community
Announcing increased Cart Star rewards!
Photo: Chisa - 1028 deliveries Shoppers are a vital component of our Instacart Community. Last June we announced our Cart Star program as part of our commitment to recognize the care and effort of top…...
Jun 28, 2023
Shopper Community
Introducing Updates to the Cart Star Rewards Program
Shoppers are an important part of the Instacart community, helping give people access to the food they love and more time to enjoy it together. You balance empathy and efficiency with communication and problem-solving. With…...
Jun 28, 2023
Shopper Community
Understanding the Shopper Community: A Report
By regularly engaging with and listening to the Instacart shopper community, we’re able to develop an even deeper understanding of who Instacart shoppers are and why they shop with us. This feedback allows us to…...
Jun 8, 2023
Shopper Community
10 Items or Less: Good Service Comes from the Heart
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...
May 31, 2023