Earning Less: The Harmful Impact of Seattle’s New Pay Law

Shopper Community

Earning Less: The Harmful Impact of Seattle’s New Pay Law

When the Seattle City Council passed an extreme minimum pay standard for delivery network drivers in 2022, the councilmembers at the time largely ignored the warnings from app-based companies, drivers, and community leaders that their…...

Apr 10, 2024
Read time: 3min
Changes to Instacart in Seattle

Shopper Community

Changes to Instacart in Seattle

In 2023, the Seattle City Council passed a new law that impacts how Instacart operates in Seattle. Due to these new regulations, we’re making several changes that will go into effect as of January 13,…...

Jan 12, 2024
Read time: 1min
10 Items or Less: Shopping Across the States

Shopper Community

10 Items or Less: Shopping Across the States

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...

Dec 11, 2023
Read time: 2min
Changes to customer ratings

Shopper Community

Changes to customer ratings

Dedrick -  3071 deliveries We know that shoppers do their best on each batch to deliver great service. However, you’ve told us that it can be frustrating if a customer provides a low rating based…...

Nov 15, 2023
Read time: 3min
Introducing Updates to Our Ratings System

Shopper Community

Introducing Updates to Our Ratings System

It’s incredibly important to us that our shopper ratings system is as fair and straightforward as possible. Not only do ratings allow you to receive real-time feedback from your customers, but maintaining an average rating…...

Nov 15, 2023
Read time: 2min
Celebrating Shoppers this Holiday Season: Win Free Groceries for a Year!

Shopper Community

Celebrating Shoppers this Holiday Season: Win Free Groceries for a Year!

The holiday season is upon us, and there's no better time to express our gratitude for the amazing Instacart shopper community. Shoppers bring the spirit of the season directly to customers' doorsteps, delivering the ingredients…...

Nov 13, 2023
Read time: 2min
10 Items or Less: Gain the Trust of Your Customers

Shopper Community

10 Items or Less: Gain the Trust of Your Customers

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...

Oct 23, 2023
Read time: 2min
Helping Shoppers Make Informed Decisions when Earning with Instacart

Shopper Community

Helping Shoppers Make Informed Decisions when Earning with Instacart

We're focused on giving shoppers the information you need so you can earn how and when you want. Whether your goal is to make some quick spending cash or to save for something bigger, how…...

Oct 11, 2023
Read time: 3min
Thanking Shoppers For Sharing Love Through Food

Shopper Community

Thanking Shoppers For Sharing Love Through Food

Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more…...

Aug 25, 2023
Read time: 2min
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