New features to make your experience seamless

Shopper Community

New features to make your experience seamless

Kurra - 526 deliveries Today we’re announcing a number of new features designed to make shoppers’ experience using the app even more seamless. From signing in to delivery, we want to simplify every step of…...

Aug 22, 2023
Read time: 2min
Improving Shoppers’ Experience from Login to Delivery

Shopper Community

Improving Shoppers’ Experience from Login to Delivery

Today, we’re excited to introduce a suite of new features for Instacart shoppers that will simplify your experience – from logging into the app to delivery – making shopping and delivering as seamless and secure…...

Aug 22, 2023
Read time: 2min
Creating New Ways to Earn

Shopper Community

Creating New Ways to Earn

As Instacart has grown over the years, we’ve expanded from serving just a few stores to more than 1,200 national, regional, and local retail banners across North America. Along the way, we’ve also created new…...

Jul 20, 2023
Read time: 5min
10 Items or Less: What I Earn Is Up to Me

Shopper Community

10 Items or Less: What I Earn Is Up to Me

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...

Jun 30, 2023
Read time: 2min
Announcing increased Cart Star rewards!

Shopper Community

Announcing increased Cart Star rewards!

Photo: Chisa - 1028 deliveries Shoppers are a vital component of our Instacart Community. Last June we announced our Cart Star program as part of our commitment to recognize the care and effort of top…...

Jun 28, 2023
Read time: 2min
Introducing Updates to the Cart Star Rewards Program

Shopper Community

Introducing Updates to the Cart Star Rewards Program

Shoppers are ​​an important part of the Instacart community, helping give people access to the food they love and more time to enjoy it together. You balance empathy and efficiency with communication and problem-solving. With…...

Jun 28, 2023
Read time: 3min
Understanding the Shopper Community: A Report

Shopper Community

Understanding the Shopper Community: A Report

By regularly engaging with and listening to the Instacart shopper community, we’re able to develop an even deeper understanding of who Instacart shoppers are and why they shop with us. This feedback allows us to…...

Jun 8, 2023
Read time: 3min
10 Items or Less: Good Service Comes from the Heart

Shopper Community

10 Items or Less: Good Service Comes from the Heart

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...

May 31, 2023
Read time: 2min
Now Testing: Favorite Shopper

Shopper Community

Now Testing: Favorite Shopper

At Instacart, we’re always listening to feedback from customers and shoppers to help us make meaningful improvements to their experience. We often hear that both customers and shoppers would love the ability for a customer…...

May 30, 2023
Read time: 1min
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