Shopper Community
Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more than 4.5 billion customer chats, and shopped from more than 80,000 store locations — saving the day (and dinner!) for millions of families. And, since Instacart is now available to…...
Aug 25, 2023
Shopper Community
Our Commitment to Shoppers: Recognition and Rewards for the Best of the Bunch
We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about…...
Jul 7, 2022
Shopper Community
10 Items or Less: Keep Up the Great Work
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...
Jun 6, 2022
Shopper Community
Our Commitment to Shoppers: A Community Built on Best Intent
We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about…...
May 24, 2022
Shopper Community
Improving Your Post Batch Experience
Your experience on the platform is important to us — it helps us ensure we build a fair, considerate and compassionate community. You can now let us know how each batch went using the post…...
May 24, 2022
Shopper Community
Changing How Ratings Work
You’ve told us that the current ratings system needs changes, that it’s frustrating when a few bad ratings affect your access to batches. That's why we’re changing how ratings work to make it more fair…...
May 24, 2022
Shopper Community
Giving You Greater Access to Information
As part of our commitment to create a community built on best intent, we're giving you greater access to information so you can make more informed decisions for your shopping experience. Your stats…...
May 24, 2022
Shopper Community
10 Items or Less: Keeping Busy After Retirement
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...
May 2, 2022
Shopper Community
Our Commitment to Shoppers: Ingredients to Earn on Your Terms
We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about…...
Apr 5, 2022
Shopper Community
Tip Protection for Zeroed Out Tips
We’ve heard from you that it can be frustrating as well as anxiety provoking that a customer can remove their entire tip after a delivery. As part of our new commitment of Ingredients to earn…...
Apr 5, 2022