Shopper Community
Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more than 4.5 billion customer chats, and shopped from more than 80,000 store locations — saving the day (and dinner!) for millions of families. And, since Instacart is now available to…...
Aug 25, 2023
Shopper Community
Nutrition Facts: Holy Guacamole, it’s National Avocado Day
Just like the information on the back of a cereal box, Nutrition Facts is a deeper look at the ingredients behind the Instacart experience. This ongoing series will provide a behind-the-scenes look at what makes…...
Jul 31, 2019
Shopper Community
New Perks for Shoppers with Perkspot
Just like a great recipe takes more than one ingredient, the Instacart shopper experience is about more than just shopping. We know that the shopper community is full of individuals with unique hobbies, preferences, and…...
Jul 23, 2019
Shopper Community
10 Items or Less: From a Flexible Job to an Extended Family
The Instacart shopper community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this community’s…...
Jun 27, 2019
Shopper Community
Nutrition Facts: Inventory Data to the Moon and Back
Just like the information on the back of a cereal box, Nutrition Facts is a deeper look at the ingredients behind the Instacart experience. This ongoing series will provide a behind-the-scenes look at what makes…...
Jun 19, 2019
Shopper Community
10 Items or Less: First Mail, Now Groceries, Always Delivering a Smile
The Instacart shopper community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this community’s…...
May 31, 2019
Shopper Community
Partnering with Stride to Bring Shoppers Affordable Insurance
Tens of thousands of people shop and deliver with Instacart across North America. These individuals shop for different reasons and play different roles outside of being a shopper — they are parents, entrepreneurs, students, and so much…...
May 20, 2019
Shopper Community
Quality First: Rewarding Shoppers & Providing the Best Customer Experience
Over the last six months, we’ve been listening to and meeting with shoppers around the country to understand what motivates them and how we can make their experience better. Shoppers have told us they take…...
Apr 30, 2019
Shopper Community
Quality First: Clearer Feedback & A Better Ratings Experience for Shoppers
Instacart shoppers fill thousands of grocery baskets every day, delivering fresh groceries and pantry staples that busy people and families rely on to power their households — it’s lunchbox essentials, desk-side snacks, family dinners and everything in-between.…...
Apr 25, 2019
Shopper Community
Announcing Faster, Better Support for Shoppers
Instacart shoppers are customers’ helping hands, bringing them the items they need when they are busy, sick, or just need a little time back in their day. We know that shoppers are deeply committed to…...
Apr 23, 2019