Shopper Community
Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more than 4.5 billion customer chats, and shopped from more than 80,000 store locations — saving the day (and dinner!) for millions of families. And, since Instacart is now available to…...
Aug 25, 2023
Shopper Community
Protecting the Platform: An Update from Instacart
Our top priority is to ensure the safety and security of the entire Instacart community. As part of this commitment, we have dedicated teams perform routine audits and investigations to ensure the integrity of the…...
Aug 21, 2020
Shopper Community
Nationwide Rollout of Telemedicine & Face Mask Policy
As COVID-19 continues to have a significant impact on our communities and lives, the shopper community’s health and safety remains our top priority. That’s why today, we’re announcing free access to COVID-19 screenings and virtual…...
Aug 19, 2020
Shopper Community
Welcome to the 24 Carrot Club
The Instacart shopper community is full of diverse individuals — each one has a unique story and reason for shopping with Instacart. As the shopper community grows, we’re continually looking for new ways to celebrate shoppers and…...
Jul 22, 2020
Shopper Community
Maximizing Your Access to Batches
Shoppers choose Instacart for the flexibility it offers — providing an opportunity for you to work where and when you want, whenever is best for your schedule. We know that a crucial part of this flexibility is…...
Jun 9, 2020
Shopper Community
Updates to the Customer Tipping Experience and Faster Access to Earnings
We’re always working to make sure we offer the best possible experience for shoppers. While shoppers’ earnings from tips have nearly doubled since the beginning of the COVID-19 pandemic, we also know that making sure…...
Jun 6, 2020
Shopper Community
Expanding Support for Shoppers Affected by COVID-19
As COVID-19 continues to impact communities across North America, we’re committed to providing ongoing support to shoppers affected by this crisis. Today, we’re expanding several offerings to help members of our shopper community during this…...
Jun 2, 2020
Shopper Community
New Safety Measures for the Shopper Community
We’re continuing to prioritize the health and safety of the shopper community above all else. We know that this commitment extends beyond COVID-19, and we’ve been making ongoing investments to make sure shoppers feel secure…...
May 21, 2020
Shopper Community
Protecting & Balancing the Instacart Platform
Listening to feedback from the shopper community is one of the most important ways we’re able to improve the platform and offer the best possible experience for shoppers. We wanted to take some time to…...
May 9, 2020
Shopper Community
Continued Support for the Shopper Community
As the COVID-19 situation evolves, we remain committed to the health and safety of the shopper community. Each shopper who is out picking and delivering for customers is doing a valuable service for the millions…...
Apr 23, 2020