Shopper Community
Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more than 4.5 billion customer chats, and shopped from more than 80,000 store locations — saving the day (and dinner!) for millions of families. And, since Instacart is now available to…...
Aug 25, 2023
Shopper Community
Supporting the Health and Wellness of the Shopper Community
We’re always looking for ways to enhance the shopper experience and ensure the perks that we offer support your needs. Earlier this year, we collected your input on what other types of perks you’d like…...
Jun 24, 2021
Shopper Community
Expanding Access to Batches
Earlier this year, we shared an update on our commitment to providing a fair and reliable experience for all Instacart shoppers. Now, we want to share the progress we’ve made since then and how we’re…...
Jun 11, 2021
Shopper Community
10 Items or Less: Shopping With Care
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...
Jun 1, 2021
Shopper Community
Shop & Test with the Shopper Beta App
We’re always working to create the best possible shopper experience. Whether we’re building a brand new feature or improving upon the core functionality of the Shopper app, our goal is to deliver an engaging, reliable…...
May 24, 2021
Shopper Community
10 Items or Less: The Joys of Meeting New People Every Day
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...
Apr 29, 2021
Company Updates
Beyond the Cart: A Year of Essential Stories
To our shopper community, As we reflect on the past year, I want to express my gratitude for the essential role you’ve played during such an important time. The Instacart shopper community has been a…...
Apr 27, 2021
Shopper Community
Delivering for California Shoppers: The Impact of Proposition 22
Last November, 59 percent of Californians voted to support Proposition 22, ushering in new offerings and protections for app-based workers. The passing of Proposition 22 unlocked a better, more progressive solution for all Californians that…...
Mar 22, 2021
Shopper Community
An Update on the Vaccine Support Stipend for Shoppers
As more than 500,000 Instacart shoppers have supported their communities throughout the COVID-19 pandemic, we’ve made the health and safety of the entire shopper community our top priority. At the onset of the pandemic last…...
Mar 16, 2021
Shopper Community
Providing a Fair & Reliable Experience for Shoppers
We’re always seeking to make the shopper experience the best it can be. We’ve heard from shoppers time and again that flexibility continues to be what draws you to the Instacart platform — in fact,…...
Mar 1, 2021