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About
Directions
Instruction: After removing product from bag, save packaging for storage or dispose of responsibly, keep packaging away from infants and children as they could pose a suffocation risk, locate an appropriately sized tree for product to display, choose desired height for product within reach to secure straps safely, connect the arm straps, secure them by wrapping around the tree and then feeding one strap through the buckle attached to the other strap, gently pull tight and feed strap through buckle once more to prevent loosening, repeat the previous steps using the attached leg straps, once product is securely attached to tree, adjust posable broomstick by gently bending to desired position.
About
Directions
Instruction: After removing product from bag, save packaging for storage or dispose of responsibly, keep packaging away from infants and children as they could pose a suffocation risk, locate an appropriately sized tree for product to display, choose desired height for product within reach to secure straps safely, connect the arm straps, secure them by wrapping around the tree and then feeding one strap through the buckle attached to the other strap, gently pull tight and feed strap through buckle once more to prevent loosening, repeat the previous steps using the attached leg straps, once product is securely attached to tree, adjust posable broomstick by gently bending to desired position.
Common questions
Learn more about how to place an order here.
Then, when you arrive at the store of your choice, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.
Learn more about pickup orders here.
- Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
- Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
- Tipping is optional but encouraged for delivery orders. It's a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.
With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too.
Instacart pickup cost:
- There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. Instacart+ membership waives this like it would a delivery fee.
- Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.
Learn more about Instacart pricing here.
You can set item and delivery instructions in advance, as well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:
- Find Best Match: By default, your shopper will use their best judgement to pick a replacement for your item.
- Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
- Don't Replace: For items you'd rather not replace, choose "Don't replace" to get a refund if the item is out of stock.
Learn more about instructions for specific items or replacements here.
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
If an order never came, or you get someone else's order, you can reach out to Instacart Customer Experience.