How earning with Instacart works

Earn what you need, when you need it

The choice is yours

How much you work, which batches you take, and how far you drive — it’s all up to you. You’ll always see the key details upfront so you can make the best decision for you.

  • 1

    Upfront price

  • 2

    Store

  • 3

    Delivery distance

  • 4

    Number of items and units

  • 5

    Batch earnings and tip

Choose the batch that's right for you — you're never penalized for not accepting a batch.

After you accept a batch, you may have the option to accept add-ons to the current order or to queue a batch to be shopped after you finish your current one.

Earnings overview

Batch pay

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Promotions

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Tips

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Total earnings

Batch pay

Batch pay reflects the total expected effort it takes to complete a batch (including travel to the store and to the customer, quantity and weight of items, and expected time needed to shop the batch). Batch pay may increase if a customer adds more items before checkout. If applicable, batch pay may include heavy pay or boosts.

Boosts

Boosts are extra pay added to some batches when there aren't enough shoppers in the area to meet the customer demand and shoppers therefore may be further away.

Heavy pay

Heavy pay is included as an additional component of batch pay applied to qualifying batches if there are several heavy items and is always at least $2. This is denoted by the "heavy pay" tag on the batch evaluation screen.

Promotions

Instacart offers promotions as additional earnings opportunities for shoppers when there is high customer demand. Promotions may be offered at an individual shopper level on one or more batches. Learn more about the types of promotions offered in the earnings section of the Shopper app.

Tips

Shoppers always get 100% of the tips customer give. We know tips are a critical component of shopper pay, which is why we've introduced these additional features.

Tip protection for zeroed out tips

If a customer zeroes out their tip without reporting an issue with their order, Instacart will cover the amount of the tip that the customer removed, up to $10. This applies to any tip that a customer zeroes out after delivery without reporting an associated issue with the order.

Customer education

We encourage customers to tip as a main way to recognize a shopper's hard work, and send reminders if they haven't yet tipped on an order. We also prompt customers to increase their tip anytime they rate a shopper 5 stars, as another way of recognizing great service from shoppers who go above and beyond.

Bad weather tips

Instacart encourages customers to tip more during times of bad weather.

Earnings overview

Batch pay

+

Promotions

+

Tips

=

Total earnings

Batch pay

Batch pay reflects the total expected effort it takes to complete a batch (including travel to the store and to the customer, quantity and weight of items, and expected time needed to shop the batch). Batch pay may increase if a customer adds more items before checkout. If applicable, batch pay may include heavy pay or boosts.

Boosts

Boosts are extra pay added to some batches when there aren't enough shoppers in the area to meet the customer demand and shoppers therefore may be further away.

Heavy pay

Heavy pay is included as an additional component of batch pay applied to qualifying batches if there are several heavy items and is always at least $2. This is denoted by the "heavy pay" tag on the batch evaluation screen.

Promotions

Instacart offers promotions as additional earnings opportunities for shoppers when there is high customer demand. Promotions may be offered at an individual shopper level on one or more batches. Learn more about the types of promotions offered in the earnings section of the Shopper app.

Tips

Shoppers always get 100% of the tips customer give. We know tips are a critical component of shopper pay, which is why we've introduced these additional features.

Tip protection for zeroed out tips

If a customer zeroes out their tip without reporting an issue with their order, Instacart will cover the amount of the tip that the customer removed, up to $10. This applies to any tip that a customer zeroes out after delivery without reporting an associated issue with the order.

Customer education

We encourage customers to tip as a main way to recognize a shopper's hard work, and send reminders if they haven't yet tipped on an order. We also prompt customers to increase their tip anytime they rate a shopper 5 stars, as another way of recognizing great service from shoppers who go above and beyond.

Bad weather tips

Instacart encourages customers to tip more during times of bad weather.

Total earnings

  • Batch pay

    Batch pay reflects the total expected effort it takes to complete a batch (including travel to the store and to the customer, quantity and weight of items, and expected time needed to shop the batch).

  • Promotions

    Instacart offers promotions as additional earnings opportunities for shoppers when there is high customer demand. Promotions may be offered at an individual shopper level on one or more batches.

  • Tips

    Shoppers always get 100% of the tips customers give. We know tips are a critical component of shopper pay and have introduced features to support tipping.

Peak earning times

The peak earning times page helps you plan your shopping up to a week in advance so you can choose which day(s) and hour(s) work best for you. The chart shows how batch pay will adjust across the week based on projected customer demand in your area. Each week, we'll provide you with the details of which hours pay more per batch compared to the lowest paying hour that week, so you can shop during times that work best for you.

View and receive earnings

There are two ways to get paid:

Instant cashout

You can cash out your batch earnings in minutes after a delivery and your full earnings, including tip, 2 hours after delivery.

Direct deposit

If you prefer direct deposits, you’ll receive payments weekly for services you provided the previous week (Monday-Sunday).

Frequently asked questions

How can I earn more?

Shop when and where it's busiest. Customer demand is often highest on weekends and holidays. Your shopper app shows you peak earning times to help you plan up to a week in advance.

When do I get paid?

You’ll receive payments weekly between Wednesday and Friday for services you provided the prior week (Monday-Sunday). If you want access to your earnings faster, you can use instant cashout for a $0.50 fee.

How does heavy pay work?

To qualify for heavy pay, items in the batch that weigh 8+ lbs must total 50 lbs or more. Heavy pay is denoted by the "heavy pay" tag on the batch evaluation screen and is at least $2.

What types of orders can I take?

We offer three different types of orders - Shop Only, Delivery Only and Full Service (shop and deliver).  A batch can include one or more customer orders, and can be from multiple stores. Your pay is based on the total batch.

How is pay different in California?

California-based shoppers are guaranteed to earn at least 120% of local minimum wage for all engaged time (from batch acceptance to customer delivery), plus $0.34/mile for all miles driven from batch acceptance to customer delivery. Learn more about shopping in California.

What happens if the batch is canceled?

If the customer cancels the batch after you’ve started working on the order you will be compensated for your time.

How does tipping work?

Customers can select a percentage of their basket size or input a specific dollar amount for a tip. If they select a percentage, the tip will vary from the initial batch screen if replacements or refunds are granted. If a customer zeroes out a tip without listing an order issue, Instacart will cover the tip up to $10.

What earnings details do I see after I complete a batch?

After you complete a batch you’ll see a total earnings breakdown on the batch summary screen (example screen below). The batch summary will show you a breakdown of how much you made in batch pay, promotions, and tips. All other factors such as distance, boosts, and heavy pay are included in batch pay.

Batch pay varies by market and reflects the total expected effort it takes to complete a batch (including travel to the store and the customer, quantity and weight of items, and customer demand). Batch pay may increase if a customer adds more items before checkout. 

Tips are provided by the customer and are always 100% yours to keep. 

There are more details about the components of earnings on the above webpage.

Shopper FAQ Image Batch summary