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About
Details
In the Kit: 1 set of step-by-step instructions. 1. Saliva collection tube and cap. 1. Sample return bag. 1. Pre-paid return label and box. Welcome to you. See what your 23 pairs of chromosomes say about you. 15 degrees C. 30 degrees C. Considerations: Not for resale. Intended for sale and use in the US only. Requires access to a computer and an active email account. Download on the App store. Get it on google play. Register your kit at 23andme.com/start.
Directions
Learn what your DNA says about you. 1. Register Your Kit: Go online to 23andme.com/start to register your saliva collection tube using the barcode so we know it belongs to you. We cannot process your sample unless it is registered. 2. Spit: Follow kit instructions to spit in the tube provided and mail it back to our lab in the box with the pre-paid label. 3. Discover: After we analyze your sample, we will send you an email to let you know your reports are ready in your online account. Log in and start discovering what your DNA says about you.
Warnings
Warning and Precautions: Wash with water if stabilizing liquid comes in contact with eyes or skin. do not ingest. See MSDS at 23andme.com/safety-data-sheet. Small cap may pose a choking hazard.
About
Details
In the Kit: 1 set of step-by-step instructions. 1. Saliva collection tube and cap. 1. Sample return bag. 1. Pre-paid return label and box. Welcome to you. See what your 23 pairs of chromosomes say about you. 15 degrees C. 30 degrees C. Considerations: Not for resale. Intended for sale and use in the US only. Requires access to a computer and an active email account. Download on the App store. Get it on google play. Register your kit at 23andme.com/start.
Directions
Learn what your DNA says about you. 1. Register Your Kit: Go online to 23andme.com/start to register your saliva collection tube using the barcode so we know it belongs to you. We cannot process your sample unless it is registered. 2. Spit: Follow kit instructions to spit in the tube provided and mail it back to our lab in the box with the pre-paid label. 3. Discover: After we analyze your sample, we will send you an email to let you know your reports are ready in your online account. Log in and start discovering what your DNA says about you.
Warnings
Warning and Precautions: Wash with water if stabilizing liquid comes in contact with eyes or skin. do not ingest. See MSDS at 23andme.com/safety-data-sheet. Small cap may pose a choking hazard.
Common questions
Learn more about how to place an order here.
Then, when you arrive at the store of your choice, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.
Learn more about pickup orders here.
- Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
- Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
- Tipping is optional but encouraged for delivery orders. It's a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.
With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too.
Instacart pickup cost:
- There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. Instacart+ membership waives this like it would a delivery fee.
- Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.
Learn more about Instacart pricing here.
You can set item and delivery instructions in advance, as well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:
- Find Best Match: By default, your shopper will use their best judgement to pick a replacement for your item.
- Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
- Don't Replace: For items you'd rather not replace, choose "Don't replace" to get a refund if the item is out of stock.
Learn more about instructions for specific items or replacements here.
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
If an order never came, or you get someone else's order, you can reach out to Instacart Customer Experience.