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About Key Food

The Key Food Co-operative came together on April 20, 1937, when several local grocery store owners joined forces to provide their customers with a variety of quality products at low prices that they could afford. In the decades since, the retailer has expanded to include more than 250 locations throughout the five boroughs of New York as well as Long Island, upstate New York, Pennsylvania, Connecticut, New Jersey, Massachusetts, and Florida.

While Key Food is a chain supermarket, each store is individually owned. Store owners have a great deal of control over the items that they stock, so these markets can cater mindfully to the communities that they serve. Shopping at Key Food stores, you'll find that each one reflects the unique flavor and personality of its neighborhood, supplying local families with the items they need most.

High quality and low prices are essential values for Key Food. These stores hire hospitality-minded employees who work hard to provide a pleasant experience for each customer. If you can't find what you're looking for as you're browsing the listings at your local store, don't hesitate to reach out and give your nearby store a call, as these locations genuinely want to hear about the needs of their shoppers.

Why should you shop at Key Food?

Key Food is known for providing low prices on groceries, so you can rely on great deals when you choose this retailer for your shopping needs. Browsing the weekly circular, you can find outstanding deals on products like fresh meat, produce, snack foods, canned goods, household items, and more. Key Food is a great choice when you're looking for an affordable choice for food products and household goods.

Since each store is independently managed, you'll find that your local shop typically caters to your family's needs best of all. The customer service desk is always happy to address any questions that you may have, whether you're curious about checking on the stock for sale items or you want to request that your store start carrying a particular product. This level of service puts Key Food above many competitors, making it a favorite of locals who seek personalized service.

From family packs of fresh meat to ready-to-eat meals, you'll find that Key Food carries everything you need to feed your family. The outstanding variety simplifies your shopping experience, while Instacart can take the travel off your hands and make this chore easier than ever!

What products does Key Food carry?

Key Food is a fully stocked supermarket with all the essentials to keep your kitchen well-stocked and your home thoughtfully tended to. The diverse selection caters to the way that you cook, no matter how you prefer to handle meal prep.

If you like cooking fresh food from scratch, you'll find plenty of high-quality meats, seafood, and produce available. If packaged meals are more to your liking, you can simplify your daily routines with products like frozen Marie Callender's meals or ready-to-heat Jack Daniels Pulled Chicken. Order up ready-to-cook hamburgers, hot dogs, and buns for a family cookout, or seek out all the ingredients to make your famous casseroles for a pitch-in.

Many stores feature an extensive selection of international foods, so you can prepare your family's traditional favorites easily. Depending on your location, you may find products like corn masa flour, curries, matzo ball mix, and more.

Care for the smallest members of your household with an abundant selection of baby products, including baby food, toddler snacks, wipes, diapers, baby soap, and children's medicine. Key Food carries personal care items for the older members of your family as well, such as deodorant, face soap, bandages, over-the-counter medicine, feminine care products, and shaving supplies. You'll even find pet food, all with one shopping trip.

Can you order from Key Food online?

You can order products from Key Food online via Instacart. Select locations may offer Key Food pickup at the store as well as home delivery. Starting at the Key Food website, you'll find all the tools you need to put together an organized shopping trip from home.

The weekly circular is available online, so you can easily check and see what's on sale. Most store sales are honored through your Instacart personal shopper, but you can always check with the customer service department at your local store if you have questions about a particular sale.

Using the Instacart app, you can browse all the available items in your local store and begin putting together a shopping list, whether you're cozy on the couch or taking a break at the office. Ordering online eliminates the time and effort of fitting a shopping trip into your day. With Key Food delivery through Instacart, you can even plan ahead and do your virtual shopping early in the week for a delivery that you schedule at a later date.

How to order from Key Food

To sign up for Key Food delivery, you need to set up an account with Instacart. Download the Instacart app to your phone or visit Instacart online. Provide your location, name, and a few basic details to get started. Once your account is set up, you can use it to shop at your local Key Food store as well as other participating retailers in the area.

Checking the inventory is as simple as scrolling through the products listed in the app or online. You can make your selections with just a tap or two and fill your cart easily. You may leave special notes for your Instacart shopper that will help them satisfy all your preferences, whether you want your avocados ready to eat or you like your bananas green so they'll last longer. And delivery is usually available in as little as two hours.

Get started with Instacart today and you can transform your shopping experience by ordering all your Key Food groceries and goods from home.

Common questions

Yes! Key Food offers same-day delivery with Instacart and you can get your items delivered in as fast as 1 hour.

It's simple. Using the Instacart app or website, you can shop for your favorite products from a Key Food near you. After you have placed your order, Instacart will connect you with a personal shopper in your area to shop and deliver your order. Contactless delivery is available with our "Leave at my door" option. You can track your order's progress and communicate with your shopper every step of the way using the Instacart app or website.

Here's the breakdown on Key Food delivery cost via Instacart:
  • Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
  • Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
  • Tipping is optional (but highly encouraged!) for delivery orders. It’s a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.

Interested in lower delivery fees? Sign up for Instacart Express and you can get $0 delivery fees on every order over $35, and lower service fees too!

Key Food pickup cost via Instacart:
  • There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Express members. Express membership waives this like it would a delivery fee.
  • Pick up orders have no service fees, regardless of non-Express or Express membership.

The best part about Key Food delivery via Instacart is that you can choose when you would like to schedule your delivery. You can get it in as fast as an hour, or choose a dropoff time for later in the day or week to fit your schedule.

Delivery windows start as early as 9am and run as late as midnight. Check local store hours. Delivery hours are subject to store operating hours, which includes holidays.

To make sure you get your delivery as scheduled, we recommend—
  • Turning on notifications for the Instacart app
  • Keeping an eye out for text messages and phone calls from your Instacart shopper
  • Leaving helpful instructions for parking, gate codes, or other clues to find your home.

Using the Instacart app or website, select Key Food, select Pickup, and then select your preferred pickup location from which you’d like to place your order for groceries.

Then, when you arrive at Key Food, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.

Your Key Food order placed via Instacart will be ready to pick up at the time you requested when you placed your order. However, no need to stress if you’re late! As long as you arrive before the end of the latest pickup window, we’ll have your order ready to go. (Heads up—the latest pickup window may end before the store’s closing time.)

At the moment, Instacart does not currently accept Key Food gift cards as a form of payment.
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