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About Jewel-Osco

Founded more than 100 years ago in 1899, Jewel-Osco is one of the oldest supermarkets still around today. The first Jewel business opened in Chicago and was run by Frank Vernon Skiff, who started it as a coffee delivery service. He later teamed up with Frank P. Ross, his brother-in-law, and in 1902, the two Franks created Jewel Tea Company. By 1915, the company had 850 routes in the greater Chicago area.

After some ups and downs through the Great Depression and two world wars, the company continued to expand its food deliveries and later acquired some grocery stores in Chicago. In the 1970s, Jewel acquired Osco Drug Stores, another Chicago chain. The evolution of the company continued through the late 1900s, and in 1962, the first Jewel-Osco was opened as a food and drug store. Today, Jewel-Osco stores stretch across Illinois, Iowa, and Indiana with more than 180 locations.

Keeping up with the changing markets for grocery stores and demands of quick and easy shopping, the Midwest chain is actually getting back to its routes as a food delivery company with Jewel-Osco delivery. Sign up with Instacart today and connect with your local store to shop their selection of foods, household items, and more to get them delivered to your home.

Why should you shop at Jewel-Osco?

Who doesn't want to shop in a welcoming, customer-focused environment? Even if you're shopping online, you'll be met with awesome customer service and associates who truly care about meeting your needs. Jewel-Osco is now owned by Albertsons Companies, which prides itself on hiring associates with a strong work ethic, compassion toward others, and a passion for teamwork. So, that's the type of associate you'll be interacting with as you shop.

In addition to building strong teams and serving their customers well, Jewel-Osco stores take care of their communities. When you shop at one of its supermarkets, you'll be helping to give back to the community in many ways. The company is dedicated to feeding those in need in their communities through the Jewel-Osco foundation. Their Nourishing Neighbors organization helps to come alongside food banks and provide goods to families in need due to job loss, school closures, and other financial difficulties.

If that weren't enough to get you excited about shopping at their stores, their selection of foods and services is sure to seal the deal. Shop everything from personal care items to fresh produce. Get everything on your grocery list and more at their fully stocked stores. Other services available include pharmacy, wine, beer and spirits, pet care, wedding flowers, and gift cards.

What products does Jewel-Osco carry?

Jewel-Osco carries several exclusive brands that promise high-quality goods at low costs. These brands include Lucerne dairy products, Signature Select foods, Waterfront Bistro seafood, Primo Taglio meats and cheeses, O Organics baby food, salads, produce, Open Nature frozen foods, meats, healthy snacks, yogurt, and more. Debi Lilly Design home goods and decor are also exclusively available at Jewel-Osco stores.

Stock up your pantry with snacks from your favorite brands like SkinnyPop, Nabisco, Tostitos, and Pepperidge Farm. Get ready to party with essentials like Doritos and Lays chips, Sabra dips, fresh fruits and veggies, La Brea French bread, and gourmet meats and cheeses from the deli. Instacart and Jewel-Osco also provide customers easy access to items to spruce up your home. Order fresh market flowers, vases, houseplants, and home decor online, and have them delivered to your door.

Can you order from Jewel-Osco online?

Online ordering is quick and easy from Jewel-Osco. Its app offers customers deals, rewards, pick-up and Jewel-Osco delivery (including rush delivery), pharmacy — all at the tips of your fingers! The chain has a partnership with Instacart that provides grocery delivery in as little as two hours. In addition to the convenience of online shopping, you'll also enjoy access to exclusive coupons and savings. Keeping track of past purchases in-store and online is super easy through the Jewel-Osco mobile app. This makes returns and tracking orders very simple.

We all have long lists of things to do, so why not shorten that list with something as easy as online grocery shopping? Personal shoppers with Jewel-Osco and on Instacart love what they do and are ready to get your list of products to your door.

Plan your week's meals by making a list, and complete your order all from the comfort of your couch, while on a lunch break at work, or almost anywhere else. Online shopping can also help save money by helping you to focus on getting only the items on your list, and not being distracted with things you don't need by displays at the store.

How to order from Jewel-Osco

Using the Instacart app, you can find your local store to see what their pick-up and delivery options are. Certain stores offer both Jewel-Osco pick-up and delivery while others offer only Jewel-Osco delivery. Instacart will help you find your nearby options using your home address or wherever you want your goods to be delivered. Ordering with Instacart provides access to the same products you have in the store. Stock is constantly updated, and Instacart will let you know if something is unavailable.

If there is a product in your order that isn't on the shelf, your personal Instacart shopper will look for and suggest a replacement. Keep an eye on your phone for updates from Instacart as the shopper gathers items. You'll be notified when they begin and complete the shopping trip and any time they suggest a replacement. Don't worry about surprises in your delivery as you'll have a chance to approve or deny any replacement suggestions before they are purchased.

Download Instacart now to your smartphone and enjoy easy online shopping and home delivery from Jewel-Osco!

Common questions

Yes! Jewel-Osco offers same-day delivery with Instacart and you can get your items delivered in as fast as 1 hour.

It's simple. Using the Instacart app or website, you can shop for your favorite products from a Jewel-Osco near you. After you have placed your order, Instacart will connect you with a personal shopper in your area to shop and deliver your order. Contactless delivery is available with our "Leave at my door" option. You can track your order's progress and communicate with your shopper every step of the way using the Instacart app or website.

Here's the breakdown on Jewel-Osco delivery cost via Instacart:
  • Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
  • Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
  • Tipping is optional (but highly encouraged!) for delivery orders. It’s a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.

Interested in lower delivery fees? Sign up for Instacart Express and you can get $0 delivery fees on every order over $35, and lower service fees too!

Jewel-Osco pickup cost via Instacart:
  • There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Express members. Express membership waives this like it would a delivery fee.
  • Pick up orders have no service fees, regardless of non-Express or Express membership.

The best part about Jewel-Osco delivery via Instacart is that you can choose when you would like to schedule your delivery. You can get it in as fast as an hour, or choose a dropoff time for later in the day or week to fit your schedule.

Delivery windows start as early as 9am and run as late as midnight. Check local store hours. Delivery hours are subject to store operating hours, which includes holidays.

To make sure you get your delivery as scheduled, we recommend—
  • Turning on notifications for the Instacart app
  • Keeping an eye out for text messages and phone calls from your Instacart shopper
  • Leaving helpful instructions for parking, gate codes, or other clues to find your home.

Using the Instacart app or website, select Jewel-Osco, select Pickup, and then select your preferred pickup location from which you’d like to place your order for groceries.

Then, when you arrive at Jewel-Osco, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.

Your Jewel-Osco order placed via Instacart will be ready to pick up at the time you requested when you placed your order. However, no need to stress if you’re late! As long as you arrive before the end of the latest pickup window, we’ll have your order ready to go. (Heads up—the latest pickup window may end before the store’s closing time.)

At the moment, Instacart does not currently accept Jewel-Osco gift cards as a form of payment.
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