Replacement instructions

After placing your order, you will be prompted to select replacement items if the item you want is out of stock. When this happens, you have some options—

  • Replace with best match: Your shopper will be prompted to select the best possible replacement for your item. This is the default option for when your items aren’t available.
  • Choose replacement: To select your own replacement for an item, tap or click the item, then Choose replacement to search the catalog or choose a replacement from a list of suggestions.
  • Don’t replace: Tap or click Don’t replace to get a refund if the item is out of stock or if you are not satisfied with the suggested replacement.

To avoid charges on your credit or debit card, replacements for EBT SNAP items must be—

  1. EBT SNAP-eligible
  2. Equal to or less than the value of the original item

If the replacement costs more, the difference will be charged to the credit or debit card you added at checkout. When searching for replacement items, look for EBT under the price of each item to know if it is EBT SNAP-eligible.

Adding items after checkout

If you choose to add any additional items after check out, these items will be charged to the credit or debit card you entered at checkout. If you want to charge the additional items to your EBT card, you will need to place a new order.