When you have changes to your personal information, it’s easy to update your name, delivery address(es), and phone number on Instacart. You can also update your email notification preferences and how we contact you about deliveries in your account.

Updating profile information

To make changes to your name, email address, phone number, or password, follow the directions for the website or app.

In the app—

  1. Tap the 3 stacked horizontal lines in the upper left corner 
  2. Tap Your account settings
  3. Tap Account Info
  4. Tap the information you’d like to change
  5. Update the information and tap Save

On the website—

  1. At the top right, click either Account or Hi, [Your Name]
  2. Click Your Account
  3. Click Change or Create next to the information you’d like to update
  4. Update the information and click Save

Please note—if you use Facebook or Google to log into your account, you’ll have to update your account information in your Facebook or Google account.

Updating delivery address

You can add, update, or remove delivery addresses at any time on your account.

In the app—

  1. Tap the 3 stacked horizontal lines in the upper left corner 
  2. Tap Your account settings
  3. Tap Addresses
    • To add an address, tap Add new address, enter the address, and tap Save
    • To edit an address, tap the address, edit the address, and tap Save
    • To remove an address, tap edit in the top right corner, tap the red minus sign (-) next to the address and tap Delete

You can also include delivery instructions for specific addresses in this section of the app.

On the website—

  1. At the top right, click either Account or Hi, [Your Name]
  2. Click Your Account
  3. Click Addresses
    • To add an address, click New Delivery Address, enter the address and click Save
    • To edit an address, click on the address, edit it, and click Save
    • To remove an address, click on  the address and click the Delete

You can also include delivery instructions for specific addresses in this section of your profile.

Please note—address changes will go into effect for orders placed after you make the updates. If you have an order in process and the delivery address is incorrect, please call Instacart Care for help.

Updating notifications and email settings

You can decide how you’d like to get notifications and emails from Instacart—or you can opt out of them altogether.

In the app—

  1. Tap the 3 stacked horizontal lines in the upper left corner 
  2. Tap Your account settings
  3. Tap Notifications
  4. From here, you can toggle on or off the types of notifications you receive about order updates or sales/promotions.

On the website—

  1. At the top right, click either Account or Hi, [Your Name]
  2. Click Your Account
  3. Click Notifications
  4. From here, you can toggle on or off the types of notifications you receive about order updates or sales/promotions. 

If you’re in the United States, you can also opt-in to or opt-out of SMS marketing updates during checkout. While checking out, simply add your phone number, if you haven’t already, then select the checkbox next to Text me about deals and promotions. This checks the box, opting you in to receiving marketing text messages. If you are already opted in, it unchecks the box, opting you out.

Please note—if you turn off all notifications for order updates, you won’t get any alerts about the status of your order, including replacements and refunds.

To change your email subscription settings, navigate to the Notifications page in the app or on the website.

  • In the app—toggle on/off Receive marketing emails
  • On Instacart.com—select Manage email preferences to opt in/out of marketing emails.

Please note—you’ll still receive emailed order confirmations, even if you unsubscribe from marketing emails. 

If you’re not receiving emails from Instacart, please check your “Spam” or “Junk” folders to ensure the message was not filtered or flagged incorrectly.