Did you receive a delivery you’re not completely satisfied with? In most cases, we can make things right quickly when you report a problem.
In the Instacart app or website, you can let us know about—
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
You’ll get an email confirmation right away for any credits or refunds, and we’ll let you know as soon as any other issues are resolved.
If you received a wrong order or if your order never arrived, please contact Instacart Care.