Shopper Community

In-Store Navigation to Help Make Finding Items Easier

Instacart

Instacart

Mar 10, 2022

You’ve told us that it can often be challenging to find certain items in the store and that spending a lot of time looking for one item can be frustrating. That led us to developing a new in-store navigation feature, which we’ve been piloting over the past few months. With this feature you can easily find where each item in the batch is located in the store, saving you time and effort.

How it works

Simply tap on an item in the shopping list and the map will show you where in the store the item is located. This saves time looking for the item and helps you to know if the item really is out of stock and a replacement is necessary, or if it’s just challenging to find in the store. 

This feature is being piloted in more than 80 stores across North America to start, with more stores being added over time.

This is only the beginning. The team at Instacart is committed to provide you with the support and safety that makes your shopping experience as seamless as possible and protects you while you work. We look forward to continuing to implement your feedback and developing new features that care for you, the way you care for your customers. 

You can learn more about our renewed commitment on our website,

Learn more>

Instacart

Instacart

Instacart is the leading grocery technology company in North America, partnering with more than 1,400 national, regional, and local retail banners to deliver from more than 80,000 stores across more than 14,000 cities in North America. To read more Instacart posts, you can browse the company blog or search by keyword using the search bar at the top of the page.

Most Recent in Shopper Community

Earning Less: The Harmful Impact of Seattle’s New Pay Law

Shopper Community

Earning Less: The Harmful Impact of Seattle’s New Pay Law

When the Seattle City Council passed an extreme minimum pay standard for delivery network drivers in 2022, the councilmembers at the time largely ignored the warnings from app-based companies, drivers, and community leaders that their…...

Apr 10, 2024
Changes to Instacart in Seattle

Shopper Community

Changes to Instacart in Seattle

In 2023, the Seattle City Council passed a new law that impacts how Instacart operates in Seattle. Due to these new regulations, we’re making several changes that will go into effect as of January 13,…...

Jan 12, 2024
10 Items or Less: Shopping Across the States

Shopper Community

10 Items or Less: Shopping Across the States

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...

Dec 11, 2023