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Announcing Connected Stores exclusively on Instacart Platform.

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Your stores. Our technology.

Over 900 retail banners trust Instacart to help grow their business across 75,000+ retail locations.

E-commerce

World-class technology suite to power storefronts built by us or built by you.

Fulfillment

Full-stack end-to-end fulfillment technologies to power pickup and delivery in as fast as 15 minutes.

In-store

Hardware and software to power the store of the future.

Ads

Advertising capabilities to monetize your stores at scale and increase profitability.

Insights

Insights to drive your business and delight your customers.

E-commerce

World-class technology suite to power the storefronts built by us or built by you.

Build your online business with the same technology that powers the Instacart App. Stay in control of your omnichannel experience with visibility at the order, store and business level.

Customize your site with features to reflect your unique brand and enable richer customer experiences, including enhanced content, search and merchandising capabilities. Plus, get access to a dedicated support team and Pro-level features like Carrot Ads and Carrot Insights

Activate in-store and online ordering with a full-featured order management system that can handle everything from a personal deli order to family-style catering.

Provide your customers with smart recommendations for complementary items and substitutions for out-of-stock items, ensuring satisfaction on every order.

Enable full payment processing across credit, debit and digital wallets. Expand access to online groceries for your customers with EBT SNAP payment integration.

Offer your customers loyalty programs integrated into your e-commerce solutions. Increase customer lifetime value and satisfaction with Instacart+.

Grow your business by reaching new customers on the largest online grocery marketplace in North America. Develop new lines of business and virtual storefronts with the Instacart App.

Fulfillment

Full-stack end-to-end fulfillment technologies to power pickup and delivery in as fast as 15 minutes.

Give your customers the power to view their order status and speak to their Instacart shopper or your store associates in real time, ensuring all orders are successfully picked and packed.

Offer your customers the convenience of Long Distance Delivery, Priority Delivery, Scheduled Time Slots and more with our full range of fulfillment options provided by Instacart shoppers or your store associates.

Capture growing customer demand for pickup by powering your curbside service with Carrot Pickup, or tap into overflow support when you need capacity, provided by Instacart shoppers or your store associates.

Access end-to-end solutions that unlock capabilities such as ultrafast delivery in as fast as 15-minutes. Carrot Warehouses are customized to your needs, from nano-fulfillment to full basket grocery, with or without automation.

Get a bird's-eye view into how your store associates are managing your customers’ online orders. See every step of the process from staged, shopping, handoff to completed.

In-store

Hardware and software to power the store of the future.

Let your customers skip the line and pay using AI-powered carts with integrated POS technology. Connected to a database of over 20 million items, Caper Carts use computer-vision to auto detect and scan items, requiring minimal operational changes to get started.

Check out in as few as 8 seconds. Designed for small-format stores, Caper Counter is an AI-powered, contact-free checkout device that’s simple to install—go live in as fast as an hour.

Ads

Advertising capabilities to monetize your stores at scale and increase profitability.

Enable brands to advertise on your website using the Instacart Ad Network—one of the largest grocery commerce media networks—exclusively available on Carrot Storefront Pro.

Increase your private label penetration with innovative tools and technology that showcase your owned brands on the Instacart App.

Insights

Insights to drive your business and delight your customers.

Optimize your business across the Instacart App and Carrot Storefront Pro with business-critical data like out of stock, search, and basket-level insights through this interactive portal.

Delivering the future of grocery

Open ecosystem

Enhance your existing digital ecosystem and increase omnichannel growth with Instacart Platform’s flexible solutions that power digital experiences across consumer devices and in-store surfaces. For our customers, we provide a composable platform that can be optimized for your unique business needs.  

Data advantage

As customer habits shift online, over 20% of all grocery spend is expected to be online by 2026*. Instacart is focused on enabling our retail partners to succeed as consumers move online. With more than a decade of online grocery experience, only Instacart has the scale and expertise to deliver unique solutions for grocers to engage, inspire and retain their customers.  *Incisiv Inc. Digital Maturity Benchmark: Grocery Industry 2021

Full-stack offering

Take the next step in your digital retail journey with Instacart Platform, a flexible suite of technology offerings. Our dedicated teams adopt our offerings to meet you where you are today, and help you build a platform for future success with scalable services that ensure successful product adoption.

Get in touch.

We'd love to connect with you. Feel free to reach out with any questions or comments you may have about Instacart Platform.