Company Updates

Introducing “Priority Delivery”: Unlocking a Faster Way to Get The Groceries You Need

Instacart

Instacart

May 27, 2021

Beginning today, Instacart customers across North America will have access to faster delivery times than ever before with the launch of “Priority Delivery.” With Priority Delivery, we’re redefining the ‘quick run to the store’ and bringing the in-store grocery express lane online for customers. 

We know that no two grocery shops are created equal – whether it’s a bulk buy for the week ahead or just a few ingredients for tonight’s dinner. For many customers, every minute counts when they’re in a pinch and need something in a hurry. To support customers no matter how they choose to shop for their groceries, we’re launching new features like Priority Delivery to help them seamlessly get what they need delivered from their favorite grocers.

As part of the rollout of Priority Delivery, customers in more than 15 of the largest cities in the U.S., including Chicago, Los Angeles, Miami, San Diego, San Francisco, and Seattle, across more than 300 store locations, will now be able to access 30-minute delivery from dozens of beloved grocers and specialty retailers in their area, including Ralphs, Safeway, Sprouts Farmers Market and Stater Bros. We’re also making 45-minute and 60-minute delivery available to more customers in more metros nationwide – making the weekly grocery shop faster than ever before. This is just the beginning and we plan to bring 30-minute delivery to more cities across more retailer locations over the coming months.

With this launch, we’re also ushering in a new product experience that makes it even easier for customers to shop from the Instacart marketplace and discover their favorite retailers and fastest delivery windows in their area. Customers will now see a real-time view of the fastest available delivery windows – indicated by a new lightning bolt icon – enabling them to shop based on what they need, when they want it and where they want to shop. 

To learn more about our Priority Delivery, you can read the full press release here.

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